Last Updated: June 2026
At EU Vape Top, we are committed to providing fast, secure, and reliable shipping services across Europe and selected international destinations.
We work with both European and international fulfillment centers to ensure stable product availability and efficient delivery.
Shipping Origin
Most products are shipped directly from our European warehouse.
For selected products, special flavors, or temporary stock shortages, orders may be fulfilled from our international warehouse.
Shipping origin depends on product availability at the time of purchase.
Shipping Overview
- EU Warehouse Products → Fast European Delivery
- International Warehouse Products → Extended Delivery Time
- Mixed Orders → May Ship Separately
Delivery Time
European Warehouse
Estimated Delivery Time:
- Germany: 3–5 Business Days
- France: 7–9 Business Days
- Spain: 7–9 Business Days
- Italy: 7–9 Business Days
- Netherlands: 5–7 Business Days
- Belgium: 7–9 Business Days
- Other EU Countries: 8–10 Business Days
International Warehouse
Estimated Delivery Time:
- Europe: 9–15 Business Days
- Other Regions: Varies by Destination
Delivery estimates may be affected by customs clearance, public holidays, severe weather conditions, or carrier delays.
Order Processing
Orders are normally processed within 1–3 business days.
After shipment, customers will automatically receive:
- Tracking Number
- Carrier Information
- Tracking Link
Orders placed during weekends or public holidays will be processed on the next working day.
Shipping Fees
Shipping fees are calculated automatically during checkout.
The final shipping cost depends on:
- Destination Country
- Product Weight
- Shipping Method
Free shipping promotions may be available for selected products or order values.
Customs & Import Duties
For eligible destinations, we use DDP (Delivered Duty Paid) shipping whenever available.
This means:
- Import duties are prepaid
- Customs charges are covered
- No unexpected fees upon delivery
For countries where DDP service is unavailable, local customs regulations may apply.
Customers are responsible for complying with local laws regarding vape products.
Order Tracking
Once your order has been dispatched, tracking information will be sent by email.
You can monitor shipment progress using the tracking number provided.
If you do not receive tracking information within 5 business days, please contact our support team.
Split Shipments
Orders containing products from different warehouses may be shipped separately.
In such cases:
- Multiple tracking numbers may be issued
- Items may arrive on different dates
- No additional shipping fees will be charged for warehouse-related split shipments
Delayed Deliveries
Occasional delays may occur due to:
- Customs inspections
- Carrier operational issues
- Severe weather
- Public holidays
- Force majeure events
If your package experiences a significant delay, our support team will assist with shipment investigation.
Lost Packages
If a shipment appears lost during transit, please contact us as soon as possible.
We will coordinate with the carrier and provide an appropriate solution based on the investigation results.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
EU Vape Top cannot be held responsible for delivery failures caused by:
- Incorrect addresses
- Missing address details
- Incorrect postal codes
- Invalid contact information
Additional shipping charges may apply if reshipment is required.
Wholesale Orders
Large wholesale orders may require additional processing time.
For distributors and bulk buyers, shipping arrangements may be confirmed separately by our sales team before dispatch.
For wholesale inquiries, please contact us directly.